The Online Repair option mentioned failed and gave me another error message, 30010-4, and the solution to that involves yet another complete uninstall and reinstall! I just DID that!ĮDIT: a tech online did a remote access and tried uninstalling and reinstalling AGAIN several times and it did nothing AGAIN. I tried all the previous recommendations suggested here:īut none of them worked. Working on this error message, but I'd appreciate any further tips! Remove Work or School account option when signing into Microsoft Account (Confirmed working) Create a new Admin user under the Admin section and sign in as. Which is the exact same problem that I was experiencing before. It doesn't look like you're connected to the Internet. Uninstallation and re-installation worked perfectly.īut, when I went to sign in, I provided the primary email address and password for my account and Office 365 says: Op is a he and is disappointed to say that this process did not work.
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